Disrupted
business and negative publicity can have a dramatic impact on the
public’s confidence
in your operation.
In rare instances where foodborne disease outbreaks
are linked to particular firms, the impact can be devastating.
For example, the restaurant chain involved in the 1993 E. coli outbreak
lost an estimated $160 million in the first 18 months after the
incident.
As
a member of the foodservice community, you have responsibilities
that extend beyond cost control and profit. |